Privacy policy

Welcome to MstrcrftMinis and Old Oak Creative, Inc. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit our Etsy shops or interact with us.

**Data Controller**

MstrcrftMinis and Old Oak Creative, Inc. are the data controllers for the personal information collected and processed through our shops.

**Personal Data We Collect**

We collect the following types of personal data:

- **Contact Information:** Name, postal address, and phone number.
- **Order Information:** Details of products you have purchased, including order number, and transaction history.
- **Communication Data:** Messages and other communications you send to us.

**How We Use Your Personal Data**

We use your personal data for the following purposes:

- **Order Processing:** To process and fulfill your orders, including shipping and delivery.
- **Communication:** To communicate with you about your orders, respond to your inquiries, and provide customer support.
- **Marketing:** To send you promotional materials and updates about our products, if you have opted in to receive such communications.
- **Compliance:** To comply with our legal obligations, resolve disputes, and enforce our agreements.

**Legal Basis for Processing**

We process your personal data based on the following legal grounds:

- **Contractual Necessity:** To fulfill our contract with you (e.g., processing and delivering your orders).
- **Legitimate Interests:** To improve our services, protect our business, and communicate with you.
- **Consent:** For sending marketing communications, if you have given your consent.

**Data Sharing and Disclosure**

We may share your personal data with the following parties:

- **Service Providers:** Third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing.
- **Shopify:** We may share your data with Shopify as necessary to comply with our obligations under Shopify’s Seller Policy and Shopify Terms of Use.
- **Legal Authorities:** If required by law, we may disclose your personal data to government authorities or other relevant parties.

**International Data Transfers**

If you are located in the European Economic Area (EEA), your personal data may be transferred to countries outside the EEA. We ensure that such transfers are made in compliance with applicable data protection laws, using appropriate safeguards such as standard contractual clauses.

**Data Retention**

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.

**Your Rights**

Under the GDPR, you have the following rights regarding your personal data:

- **Access:** You have the right to request access to your personal data.
- **Rectification:** You have the right to request correction of any inaccurate or incomplete personal data.
- **Erasure:** You have the right to request the deletion of your personal data.
- **Restriction:** You have the right to request the restriction of processing your personal data.
- **Objection:** You have the right to object to the processing of your personal data.
- **Data Portability:** You have the right to request the transfer of your personal data to another party.

To exercise these rights, please contact us using the information provided below.

**Contact Us**

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: sales@oldoakcreative.com

**Changes to This Privacy Policy**

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed of updates.

By using our Shopify shops, you agree to the terms of this privacy policy.